Privacy Policy
A legal disclaimer - By using our website or services, you agree to the terms of this Privacy Policy.
Privacy Policy - Explained
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Information We Collect
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Personal Information
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Name
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Email Address
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Phone Number
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Mailing Address
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Payment Information
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Other information you voluntarily provide (i.e through forms or inquiries)
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Non- Personal Information
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Browser type
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Device Type
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IP Address
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Pages visited
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Time spent on our website
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Referral sources
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Cookies and tracking technology
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Email Communication
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If you provide your email, you consent to be contacted by email related to our services, including appointment reminders, account updates, promotional offers and newsletters. You can opt out at any time by unsubscribing from our emails or newsletters.
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SMS Communication
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If you provide your phone number, you consent to receive SMS messages related to our services, including appointment reminders, account updates, and promotional offers. Standard message and data rates may apply. You may opt out at any time by replying “STOP” or contacting us directly.
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2. How We Use Your Information
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We use the information we collect for purposes including:
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Providing and managing our property maintenance & management and real estate services
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Communicating with you regarding your account, inquiries or services
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Sending newsletters, promotions, updates, and SMS messages when you opt in (you may opt out anytime)
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Improving our website and user experience
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Complying with legal obligations
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3. Sharing Your Information
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We do not transfer your personal information for promotional or commercial purposes. Access to your information is provided only to trusted service providers who perform tasks directly related to our services — such as payment processing, customer support, or messaging delivery — and only under agreements that limit use to those specific functions. Additionally, access may be granted when required by law or to protect the safety, rights, or operations of our users or organization.
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Mobile Information Sharing Disclosure
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze usage, and improve performance. You can disable cookies in your browser settings, but doing so may affect site functionality.
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5. Data Security
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We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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6. Your Rights and Choices
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Depending on your location, you may have certain rights regarding your personal information, including:
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Accessing or correcting your personal data
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Requesting deletion of your information
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Opting out of marketing and SMS Communications
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Limiting data processing in certain circumstance
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Opting out of SMS communications:
You can opt out of SMS messages by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.
To exercise your rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services indicates acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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CoLiv Management Services
Email: colivinginflorida@gmail.com
Phone: (239) 360-3164
Mailing address: 1268 Alhambra Drive Fort Myers, FL 33901
